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Privacy Policy

Privacy Policy

Effective Date: 24/2/2025

Welcome to Promptank. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application. By using Promptank, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of data to provide and improve our services, including:

1.1 Personal Information

  • Name
  • Email Address
  • Country
  • Payment Information (processed via PayPal, we do not store your financial details)

1.2 Usage Data

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Time and Date of Access
  • Pages Visited

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze usage patterns.

2. How We Use Your Information

We use the collected data for the following purposes:

  • Account Management: Creating, maintaining, and securing user accounts.
  • Service Improvement: Enhancing user experience and platform functionality.
  • Communication: Sending updates, service-related notifications, and promotional messages (you can opt out anytime).
  • Payment Processing: Handling transactions through PayPal.
  • Legal Compliance: Ensuring compliance with applicable laws and regulations.

3. Legal Basis for Processing (GDPR Compliance)

We process personal data based on the following legal grounds:

  • Consent: When you sign up and agree to our terms.
  • Contractual Necessity: When processing payments and providing services.
  • Legitimate Interest: Improving our services and protecting against fraud.
  • Legal Obligations: Complying with international laws and regulations.

4. Data Sharing and Disclosure

We do not sell or rent user data. However, we may share data with:

  • Service Providers: Third-party vendors for payment processing (PayPal) and analytics.
  • Legal Authorities: If required by law to comply with legal obligations.
  • Business Transfers: In case of a merger, acquisition, or sale of assets.

5. Data Retention

We retain personal data as long as necessary for service delivery, legal compliance, and dispute resolution. You can request data deletion at any time by contacting us.

6. User Rights (GDPR & CCPA Compliance)

Depending on your location, you have the following rights:

  • Right to Access: Request a copy of your data.
  • Right to Correction: Update inaccurate data.
  • Right to Deletion: Request data removal.
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Receive your data in a structured format.
  • Right to Object: Withdraw consent for data processing.
  • Right to Lodge a Complaint: File a complaint with your local data protection authority.

To exercise any of these rights, contact us at [Insert Contact Email].

7. Data Security

We implement robust security measures to protect user data. However, no online platform is 100% secure, and users should also take precautions.

8. International Data Transfers

Since Promptank is available globally, your data may be processed in different countries. We ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) under GDPR, for international transfers.

9. Children’s Privacy

Promptank is not intended for users under 18. If we discover that a child’s data has been collected without parental consent, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this policy periodically. Users will be notified of significant changes. Continued use of the platform signifies acceptance of the updated policy.

11. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at biswas@promptank.com or scientipix@gmail.com.